Every HomePod comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for HomePod extends your coverage to two years from the original purchase date of your HomePod and adds up to two incidents of accidental damage coverage, each subject to a $39 service fee plus applicable tax.(1) In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.
One stop for technical support
Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support rom Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Mail-in repair(3): Mail in your HomePod using a prepaid shipping box provided by Apple
- Carry-in repair(3): Take your HomePod to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your HomePod
- AirPort(4)
- Coverage for up to two incidents of accidental damage from handling of your HomePod, each subject to a $39 service fee plus applicable tax
Software support included
You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:
- Using AirPlay 2
- Connecting to wireless networks
- Questions about the Home app
